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Managed IT and Cloud Services

Managed IT and Cloud Services

Worry-free Proactive: Managed Network Services makes it easier than ever to understand, budget, and manage your IT needs—it’s like having your own virtual IT department.

Have you ever dreamed of having your own fully staffed IT department? For many SMB owners, having an on-site IT department just isn’t a viable option. We have the solution.

Managed Network Services can provide a practical alternative that can help your company meet its IT needs.

Mass Bay Networks Proactive: Managed Network Services (MNS) offers the best solution for companies that need comprehensive IT support, but may not have the time, budget, skill set or simply just don’t want the concerns of managing an IT department

Proactive: MNS delivers a combination of three primary elements to provide your business an affordable and convenient way to take the hassle out of managing and maintaining critical IT systems, including:

Network and Systems Monitoring

Proactive monitoring of the health, performance and status of IT systems and components in order to resolve issues before they become critical. With our Managed Network Services, you won’t have to worry about small issues turning into major headaches that could disrupt your business operation.

Watched Inventory and Alarms

IT environment is inventoried and monitored, while any events that are “out of the ordinary” trigger alarms for issues that might otherwise go unnoticed. You’ll know right away if something is amiss and requires immediate attention.

Updating and Patch Management

Deployment of critical patches enhances system health and performance while protecting against vulnerabilities and downtime. Patches are pieces of software that automatically update computer programs as needed to repair or improve them.

Preventive Maintenance

Regular preventive maintenance is another Managed Network Services option that can keep your system running at peak efficiency by performing essential troubleshooting functions. Routine “housekeeping,” including HDD defrag, temp file and cookie deletion, registry cleaning and log file maintenance to ensure systems run smoothly.

Automated Reporting

Detailed management reports can be distributed daily, weekly and/or monthly to inform about the overall health and status of business IT systems. You’ll always know the exact status of your system, including any issues that have been corrected.

Predictable Budgeting

Proactive: MNS are provided as a we-manage or self-managed option—with predictable IT budgeting and discounted block rates for additional support. This makes the cost of our Managed Network Services extremely easy to manage, even for smaller businesses with limited IT budgets.

Unlike reactive break-fix services that are often time- and cost-consuming, Proactive: MNS helps you defend against loss of productivity, business downtime and unplanned spending by allowing our experts to proactively monitor your IT systems and provide preventive maintenance to detect and eliminate problems before they occur.

Contact Us to Learn More About Our Managed Network Services

Learn more about how our suite of Managed Network Services can benefit your business. Contact Mass Bay Networks for additional information and to receive a no-obligation price quote.